All organizations need timely and effective office and administrative support to operate efficiently. Office and administrative support supervisors and managers coordinate this support. These workers are employed in virtually every sector of the economy, working in positions as varied as teller supervisor, customer services manager, or shipping and receiving supervisor. Although specific functions of office and administrative support staff vary significantly, they share many common duties. For example, this job role fulfils administrative tasks to ensure that their departments / company can work efficiently. Equipment and machinery used in their departments must be in good working order. If the computer system goes down or a fax machine malfunctions, this person must try to correct the problem or alert repair personnel. They also request new equipment or supplies for their department when necessary. The reliance on technology continues to expand in offices; the role of the office professional has greatly evolved. Office automation and organizational restructuring have led secretaries and administrative assistants to assume responsibilities once reserved for managerial and professional staff. In spite of these changes, however, the core responsibilities for secretaries and administrative assistants have remained much the same: Performing and coordinating an office’s administrative activities and storing, retrieving, and integrating information for dissemination to staff and clients. Secretaries and administrative assistants perform a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as information and communication managers for an office; plan and schedule meetings and appointments; organize and maintain paper and electronic files; manage projects; conduct research; and disseminate information by using the telephone, mail services, Web sites, and e-mail. They also may handle travel and guest arrangements. Careers
Dynamix Academy Programme: Microsoft Business Certifications (MBC) |
Role : Business Administration
