IT Technical Support

Programme Description:

This programme focuses on building a range of vital
IT related skills from the ground up. The candidate
starts with the brand new CompTIA Strata
certification, which is suitable for anyone, and then
steadily ramps up to give the learner advanced skills
for maintaining computers, hardware and the
networks that connect it all. A useful elective, the
CompTIA PDI+ is also included to ensure the learner
has critical skills to break into the print industry with
companies such as Canon, Nashua or HP.

This fantastic programme is rounded off with not one,
but two prestigious Microsoft certifications that
ensure you will be an advanced specialist in the field
of computer and IT management.

Career Opportunities:

• Support Specialist
• IT Helpdesk Professional
• Network Technician
• Computer Technician
• Desktop Support

Qualifications:

• CompTIA Strata
• CompTIA A+
• CompTIA Network+
• CompTIA PDI+
• Microsoft Certified Technology Specialist: Windows Vista – Configuration (MCTS)
• Microsoft Certified IT Professional: Enterprise Support Technician (MCITP)