Microsoft Business Certification

Programme Description:

The Microsoft Office Specialist (MOS)
credential validates skills in using the 2010 Microsoft
Office system and the Windows 7 operating
system, meeting the demand for the most up-to-date
skills on the latest Microsoft technologies.

Candidates who successfully complete the program
by passing a certification exam show that they can
meet globally recognized performance standards.

Personal Development Series builds life skills that
are in high demand in the workplace and seldom
taught except through dedicated programmes such
as these.

Career Opportunities:

• Office Administrator
• Clerk
• Receptionist
• Secretary
• Data Capturer
• Typist

Qualifications:

• Microsoft Office Specialist (MOS)
• Dynamix Personal Development – Business Essentials and Life Skills

Office Productivity Skill Set:

• Intro to PC’s
• Microsoft Windows
• Microsoft Word 1, 2 and 3
• Microsoft Excel 1, 2 and 3
• Microsoft Outlook 1, 2 and 3
• Microsoft PowerPoint 1 and 2
• Microsoft Access 1, 2, 3 and 4
• Internet Explorer

Personal and Business Development

• Stress Management
• Change Management
• Email as a strategic business tool
• Customer Service: Listening, Responding and Resolving
• Effective Time Management
• Effective Business Writing
• Coaching for Success
• Cross Cultural Business Communication
• Effective Communication Skills
• Effective Negotiating SkillsEffective Presentations
• Managing Performance Strategic Decision Making